Find the right product
Search, categories, recommendations, and stock-aware actions shorten discovery.
Case study · Connected commerce
bletakuqeFrom storefront to doorstep.
A multilingual shopping experience and operations platform that connects personalised orders, fulfilment, delivery, and the numbers behind the business.
- Product
- E-commerce & fulfilment platform
- Delivery
- Strategy, design & engineering
01 · The opportunity
One purchase. One connected operational thread.
Personalised commerce does not end at checkout. Each order has to move through product details, custom input, packing, postal handoff, delivery, and financial reporting. Bletakuqe connects that full path while keeping the customer experience simple.
02 · Customer journey
Easy to order. Ready to fulfil.
- 01DiscoverShfleto
- 02ChooseZgjedh
- 03PersonalisePersonalizo
- 04OrderPorosit
- 05PreparePaketo
- 06DeliverDërgo
03 · Storefront experience
Built for quick choices and personal details.
Customers can browse by category, search, switch language, save favourites, personalise selected products, and move directly to cart or purchase.
Make it personal
Custom text and product options become part of the order from the start.
Shop in two languages
Albanian and English storefront content serve a wider customer base.
04 · Connected operations
The work behind every order, brought together.
The public store, website admin, and internal app each stay focused on their role while sharing one operational flow from catalogue to delivery.
01
Catalogue & stock
Create and update products, prices, availability, categories, and stock from one focused catalogue workspace.
Products · categories · inventory · availability02
Bilingual merchandising
Manage Albanian and English content while controlling which products customers see first across the storefront.
SQ / EN · category media · manual priority03
Website-to-app sync
New orders move from the customer experience into the internal operations app, ready for fulfilment without double entry.
Connected orders · autosave · searchable queue04
Direct postal workflow
Postal references, delivery costs, notes, and order statuses stay connected from packing through shipping and delivery.
Postal IDs · shipping status · delivery handoff05
Labels & batch actions
Teams can prepare print queues, generate labels adapted to any format or workflow, and move selected orders through status changes together.
Print queue · adaptable labels · bulk status updates06
Operational finance
Revenue, order status, cash position, advertising, and expenses come together in a practical monthly view.
Revenue · expenses · ads · monthly trends05 · One connected ecosystem
Three focused experiences. One shared business flow.
Customers get a fast storefront, the team gets clear catalogue control, and fulfilment gets the operational tools needed to move every order from purchase to delivery.
01Customer experienceDiscover, personalise, and order
02Commerce controlCatalogue, stock, and merchandising
03Fulfilment operationsPost, labels, statuses, and finance
06 · The outcome
Less copying. Faster shipping. Clearer decisions.
Bletakuqe turns separate storefront and fulfilment tasks into a connected commerce rhythm—giving customers a polished purchase path and the team a practical system for daily work.
- 01One connected order flow
- 02Faster fulfilment handoffs
- 03Clear stock and catalogue control
- 04Operational data stays private
07 · Next step